Privacy Policy

Last updated: March 2026

What We Collect

We collect information submitted through your contractor's estimate-request form: customer name, phone, email, property address, and labeled photos of HVAC equipment.

How It Is Used

Submitted information is used exclusively to generate an HVAC estimate on behalf of the contractor who owns the form. Your data is not sold or shared with third parties for marketing purposes.

Who It Is Shared With

Your information is shared with: (1) the HVAC contractor who owns the estimate-request form you submitted; and (2) Anthropic (the AI provider used for photo analysis). Anthropic's privacy policy applies to data processed through their API.

Retention

Photos are retained for 90 days then automatically deleted from cloud storage. Estimate records and associated metadata are retained for 12 months.

Deletion Requests

To request deletion of your data, contact the HVAC contractor who generated your estimate. For platform-level requests, contact us at the email on our Terms of Service page.

← Back to ClimaIQ